Shipping and Delivery

At Rajaoil, we strive to ensure a smooth and reliable delivery experience for our customers. Please review our Shipping and Delivery Policy to understand the process and expectations.

 

1. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• You will receive an email or SMS confirmation with your order details and tracking information.

2. Shipping Locations

• We currently deliver across India.
• Delivery to remote or non-serviceable areas may take additional time or may not be possible.

3. Delivery Timeline

• Standard delivery takes 3-7 business days, depending on your location.
• Delivery times may vary due to unforeseen circumstances such as weather, holidays, or courier delays.

4. Shipping Charges

• Shipping charges, if applicable, are calculated at checkout based on your location and order value.
• Free shipping is available for orders above a specified value (subject to promotional offers).

5. Order Tracking

• Once your order is shipped, you will receive a tracking number to monitor its status.
• Please contact us if you face issues while tracking your order.

6. Damaged or Missing Items

• If you receive a damaged package or items are missing, contact us within 48 hours of delivery.
• Provide clear pictures of the package and product for verification.

7. Failed Delivery Attempts

• Our delivery partners will make up to three attempts to deliver your order.
• If delivery fails due to incorrect address or unavailability, the order may be returned to us, and additional charges may apply for reshipping.

8. Changes or Cancellations

• Changes to your shipping address or order cancellations must be made within 24 hours of placing the order.

9. Customer Support

For any shipping-related inquiries or assistance, please contact us at:
Email: Info@rajaoil.com
Phone: +91 87582 92827